Major Outage - The website is not operational (SignEasy application on web and mobile is functional)

Incident Report for Signeasy

Resolved

This incident has been resolved.

Posted Jan 21, 2021 - 18:25 UTC

A fix has been implemented and we are monitoring the results.

Posted Jan 21, 2021 - 12:31 UTC

We are continuing to work on a fix for this issue.

Posted Jan 21, 2021 - 12:08 UTC

The issue has been identified and a fix is being implemented.

Posted Jan 21, 2021 - 11:59 UTC

Our in App purchase is not functional across all platforms. We are investigating this on priority.

Posted Jan 21, 2021 - 10:54 UTC

We are investigating this on priority

Posted Jan 21, 2021 - 10:50 UTC

This incident affected: Core services (Purchases) and Website.